Frequently Asked Questions
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Question:
How can I find out what hardware driver is installed inside my computer?
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Answer:
Go to Start, go to My Computer, go to View System Information, click on the Hardware tab, click on Device Manager to see a list of all hardware devices running on your computer. When you locate the hardware device Right click the name and select Properties. You can then click the Driver tab and view all of the driver information.
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Question:
How do I update the hardware driver installed inside my computer?
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Answer:
Go to Start, go to My Computer, go to View System Information, click on the Hardware tab, click on Device Manager to see a list of all hardware devices running on your computer. When you locate the hardware device Right click the name and select Properties. You can then click the Driver tab and view all of the driver information.
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Question:
Why has my printer suddenly stopped working?
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Answer:
It could be that the software that helps your computer communicate to your printer needs to be updated. The software used is called a driver, and often they can become outdated or corrupted. This is the most common problem with external hardware like printers, cameras, fax machines, etc. You should update your drivers as often as possible to avoid this.
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Question:
Why should I update my drivers?
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Answer:
The drivers are responsible for communicating your hardware devices with the computer. Oftentimes these drivers become outdated or corrupt, causing slow speeds or causing your hardware (printer, scanner, camera, etc.) to stop working. It is recommended that you update them every so often to prevent any problems that may arise due to outdated or corrupted driver software.
